About Us

Our Story

Our core mindset continues to inspire our growth, fuelled by passion and the knowledge that we consistently deliver on our philosophy to become the very best at what we do.

Consumer trends and political uncertainty constantly change the retail marketplace, the need for ever greater cost controls and a sustainable method of reducing the financial impact generated by the relentless migration of well-trained staff,  led us to create Dealer-Aide.

Having stuck our heads above the parapet it was evident a market existed, and we were quickly fuelled by requests from both franchised dealers and manufacturers alike to support their networks with warranty processing and business development programmes.

Seven years on we remain the "go to" warranty experts, and as the retail customer evolves into using ever-greater volumes of online solutions, the continued need for retail business to ensure the very best possible value for money looks set to further cement our specialist out-sourcing service as the preferred method of protecting cash-flow and retained margins, meeting high quality of service levels, and ensuring partnership compliance is consistently adhered to.