OUT-SOURCED WARRANTY PROCESSING & AUDITS
From Mustangs to Movano's, when it comes to our core business of warranty claim processing we continue to remain industry partners of choice. Our secure cloud-based support services start at £649 per month*, consistently delivering average site staff cost savings of circa £10300 plus per year.
Proven to deliver on our commitment to advance your operational profitability and foster your valuable partner relationships, in addition to the greatly reduced processing costs comes the added benefits of improved transparency with manufacturers, reduced error correction rates, improved claim quality, improved cash-flow and operating compliance.
Secure document storage methods further help to raise standards, reduce audit frequency, and limit re-charge risks. Our services seamlessly cover those conventional holiday, sickness and staff loss periods which are often very difficult to manage.
Contact Dealer-Aide today to discuss how we can help your business develop.
BUSINESS DEVELOPMENT SUPPORT & RECOVERY
With the ever-increasing migration of experienced staff, many networks continue to struggle with effectively functioning on a daily basis.
As active members of the ICF & ISCP, we've developed award-winning role-specific coaching programmes designed to reduce "on-the-job" learning curves and lessen any negative impact arising from role change.
We target embedding core customer-centric cultures to foster and drive advocacy, and developing a greater well of industry understanding to allow delegates to become fully equipped with the skills required to deliver real-time positive benefits, and seamlessly take on pivotal roles.
Compliance, PROJECT & Change Management
Certified PRINCE2 project managers (members of APMG), experienced in managing critical change programmes for businesses with turnovers in excess of £100 million.
We are naturally wired to ensure the cogs fit together, reviewing compliance, identifying barriers to progress, designing action plans, risk evaluations, and process re-engineering, to effectively deliver change management programmes from capital business restructure to full software implementations.
Since 1993
What & why.....
From humble beginnings in 2011, we've evolved to become core service delivery partners to many sectors of business, from Automotive, to Marine & Agricultural.
When it comes to out-sourced manufacturers warranty processing we are unsurpassed. Our detailed focus consistently delivers exceptional service, quality assured on every level, and at the lowest possible cost.
Adapted MS cloud technology delivers excellent control and transparency over all elements of the warranty process, and our well-honed corporate provenance provides us the knowledge to capture a real-time understanding of the "What's & Why's" operating in your business, helping us to function at the very core and quickly deliver benefits.
Next Steps...
Our service covers the entire automotive warranty control chain:
- Warranty submittal, process compliance, consulting and training
- Pre-authorisation support
- Post-payment claim screening
- Consultative warranty reviews
- Formalised warranty audits
THE BENEFITS OF OUT-SOURCED WARRANTY processing;
We provide you with a service that maximises the effectiveness of warranty. Our warranty team are both manufacturer and corporate PLC trained, they have excellent business provenance and extensive technical knowledge of OEMs’ processes and procedures. Using this expertise we precisely align every element of warranty to meet the needs of your organisation.
Our services are well proven to provide an improved alternative method to control warranty performance at every level.
Contact us today to find out more.